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#9094706 - 08/02/17 08:08 AM Rogers...rate incraese?
OracerO Offline
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Registered: 10/07/02
Posts: 3949
Loc: GTA
Over the past 3 years, I've noticed Rogers increasing their fees (this time it's internet service fee by $5).

Stated in their well planned letter i received, they are sorry that some customers were charged $5 without explanation (they ALWAYS state this, however ive never been charged and no one i know has) before a statement of increase was made. Rogers will credit the customers who were charged $5 back, BUT moving forward all Roger's customers will have their service fees increased $5.

WHAT THE JUNK.

First of all what a scum piece of company. I used to work for rogers and when they increased fees it would be moving forward on new plans or new upgraded plans or new plan switch, NOT current customers. WTF..

So the letter is an apology to no one, it's basically their way of a Notice of increase in service fees.



/rant.

What internet companies are you guys with?



Edited by OracerO (08/02/17 08:11 AM)

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#9094717 - 08/02/17 08:28 AM Re: Rogers...rate incraese? [Re: OracerO]
TheRealCSnapper Moderator Offline
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Registered: 12/05/02
Posts: 31955
Loc: Toronto, Canada
Rogers....
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#9094726 - 08/02/17 08:38 AM Re: Rogers...rate incraese? [Re: TheRealCSnapper]
porschetr Offline
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Registered: 05/15/01
Posts: 23391
Loc: WBridge
They've done it several times.
Even you are in a contract.


Just noticed they updated my old First Gen PVR box.
It used to be fast, no lag,super intuitive FAV channel, PVR function.
Now fucking slow like the 2nd gen boxes and changed to the newer menu I don't like.
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#9094728 - 08/02/17 08:38 AM Re: Rogers...rate incraese? [Re: porschetr]
markw Offline
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Registered: 01/31/00
Posts: 13980
Loc: Not Toronto
 Originally Posted By: porschetr
They've done it several times.
Even you are in a contract.


Just noticed they updated my old First Gen PVR box.
It used to be fast, no lag,super intuitive FAV channel, PVR function.
Now fucking slow like the 2nd gen boxes and changed to the newer menu I don't like.





New upgrade is fucking awful... so much lag
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#9094732 - 08/02/17 08:43 AM Re: Rogers...rate incraese? [Re: markw]
Senor Eduardo_82 Offline
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Registered: 01/09/03
Posts: 38036
Loc: Ca�ada
I saw the $5 increase on my June bill and set out to cancelling and switching providers. Went with eBox and Zaius hooked me up with his old modem for only the cost of a handjob.

He's Asian, so it was an easy job \:D

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#9094733 - 08/02/17 08:43 AM Re: Rogers...rate incraese? [Re: markw]
markw Offline
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Registered: 01/31/00
Posts: 13980
Loc: Not Toronto
I have internet with TekSavvy... no complaints, more than enough bandwidth for our household.

Bandwidth: 400 GB Speed: Download Speed Up To 25 Mbps
Upload Speed Up To 2 Mbps

$47.50/mo
_________________________
Team Q.W. ftw

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#9094748 - 08/02/17 08:54 AM Re: Rogers...rate incraese? [Re: markw]
Screamin Type ARGH! Offline
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Registered: 02/20/01
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i got the letter too. rogers cucks.
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#9094777 - 08/02/17 09:15 AM Re: Rogers...rate incraese? [Re: TheRealCSnapper]
BroKe Offline
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Registered: 09/15/01
Posts: 3833
Loc: Markham, Ontario
 Originally Posted By: TheRealCSnapper
Robbers....

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#9094794 - 08/02/17 09:31 AM Re: Rogers...rate incraese? [Re: BroKe]
phoenixrage Offline
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Registered: 01/15/08
Posts: 50785
Loc: People's Republic of Ontario
Today I'm getting Can-net installed, 150 cable service, unlimited for $50.00

jumping up from Fibe25, it should be a good upgrade / price savings.
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#9094898 - 08/02/17 10:40 AM Re: Rogers...rate incraese? [Re: phoenixrage]
furball Offline
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Registered: 09/24/03
Posts: 9484
Loc: Toronto, ON
I'm seriously starting to consider moving over to TekSavvy '150 Mbps Down / 15 Mbps Up' for $69/mth (Unlimited) ...

Can't figure a decent option for Rogers cable though ... We watch some of the popular channels (Much, CNN, TLC, CTV)

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#9094904 - 08/02/17 10:44 AM Re: Rogers...rate incraese? [Re: phoenixrage]
Senor Eduardo_82 Offline
miataist
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Registered: 01/09/03
Posts: 38036
Loc: Ca�ada
 Originally Posted By: phoenixrage
Today I'm getting Can-net installed, 150 cable service, unlimited for $50.00

jumping up from Fibe25, it should be a good upgrade / price savings.


I'm sure you've read the horror stories about Cannet/CIK customer service as well as I have. Does that choice of yours simply come down to price?

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#9094998 - 08/02/17 11:51 AM Re: Rogers...rate incraese? [Re: Senor Eduardo_82]
Risky Business Offline
Provides a Great Work Environment. he/him
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Registered: 05/17/10
Posts: 44790
The same old csi Ontario song and dance jfc

Complaining about Rogers when there are cheaper alternatives but not switching

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#9095009 - 08/02/17 11:56 AM Re: Rogers...rate incraese? [Re: Risky Business]
Senor Eduardo_82 Offline
miataist
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Registered: 01/09/03
Posts: 38036
Loc: Ca�ada
 Originally Posted By: Risky Business
The same old csi Ontario song and dance jfc

Complaining about Rogers when there are cheaper alternatives but not switching
For the longest time my Rogers internet plan was the cheapest option that met my needs.

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#9095011 - 08/02/17 11:57 AM Re: Rogers...rate incraese? [Re: Senor Eduardo_82]
Risky Business Offline
Provides a Great Work Environment. he/him
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Registered: 05/17/10
Posts: 44790
My post was aimed at the complainers only.
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#9095074 - 08/02/17 12:32 PM Re: Rogers...rate incraese? [Re: markw]
Just A Troll Offline
Curved Street Thug Life
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Registered: 09/24/09
Posts: 2221
 Originally Posted By: markw
I have internet with TekSavvy... no complaints, more than enough bandwidth for our household.

Bandwidth: 400 GB Speed: Download Speed Up To 25 Mbps
Upload Speed Up To 2 Mbps

$47.50/mo


do they do fiber yet? I had to switch to Robbers since my new place is fiber the door. I want teksavvy back.
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#9095116 - 08/02/17 12:50 PM Re: Rogers...rate incraese? [Re: Just A Troll]
markw Offline
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Registered: 01/31/00
Posts: 13980
Loc: Not Toronto
 Originally Posted By: Just A Troll

do they do fiber yet? I had to switch to Robbers since my new place is fiber the door. I want teksavvy back.


As per the CRTC, they should be able to offer Fiber now... I have no clue if they actually do yet.
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#9095178 - 08/02/17 01:15 PM Re: Rogers...rate incraese? [Re: Senor Eduardo_82]
phoenixrage Offline
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Registered: 01/15/08
Posts: 50785
Loc: People's Republic of Ontario
 Originally Posted By: eddie_82
 Originally Posted By: phoenixrage
Today I'm getting Can-net installed, 150 cable service, unlimited for $50.00

jumping up from Fibe25, it should be a good upgrade / price savings.


I'm sure you've read the horror stories about Cannet/CIK customer service as well as I have. Does that choice of yours simply come down to price?


price is definitely an issue when its a difference of $20 vs teksavvy, and $50 vs Robbers.

Even if it slows down to 75, i'm still ahead of the 25 I was on with Bell.

as for the issues, from what i've read, its mostly been a few years ago and recent feedback seems to be better.. at least what i've read on RFD.


Edited by phoenixrage (08/02/17 01:16 PM)
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#9095211 - 08/02/17 01:36 PM Re: Rogers...rate incraese? [Re: phoenixrage]
Screamin Type ARGH! Offline
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Registered: 02/20/01
Posts: 47669
Loc: T.O. - Canaduh
angry Canadian abouuunnndd....

http://www.cbc.ca/news/business/tim-hortons-earnings-price-hike-1.4231764
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#9095253 - 08/02/17 02:12 PM Re: Rogers...rate incraese? [Re: Screamin Type ARGH!]
titty sprinkles Offline
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Registered: 08/22/05
Posts: 17182
Loc: Toronto,Ontario
price goin up...on a tuesday...got my girl in tims and she choosay.
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#9095300 - 08/02/17 02:49 PM Re: Rogers...rate incraese? [Re: titty sprinkles]
Screamin Type ARGH! Offline
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Registered: 02/20/01
Posts: 47669
Loc: T.O. - Canaduh
 Originally Posted By: titty sprinkles
price goin up...on a tuesday...got my girl in tims and she choosay.










_________________________

"Ban low performance drivers, not high performance cars"

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#9095378 - 08/02/17 03:33 PM Re: Rogers...rate incraese? [Re: phoenixrage]
iamfob Offline
Post Master Supreme


Registered: 09/06/02
Posts: 24697
Loc: Out There
 Originally Posted By: phoenixrage
Today I'm getting Can-net installed, 150 cable service, unlimited for $50.00

jumping up from Fibe25, it should be a good upgrade / price savings.


Their website is showing $69.99 for the 150 Cable and Activation Fee: $ 99.95
Even with the promo code "CAN100", it only knocks $10 off per month so $60. Is $50 some hidden special offer?
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FTMFW!!!

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#9095387 - 08/02/17 03:47 PM Re: Rogers...rate incraese? [Re: iamfob]
Senor Eduardo_82 Offline
miataist
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Registered: 01/09/03
Posts: 38036
Loc: Ca�ada
Redflagdeals brah
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#9095422 - 08/02/17 04:09 PM Re: Rogers...rate incraese? [Re: Senor Eduardo_82]
SW20_MR2 Offline
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Registered: 08/27/01
Posts: 5282
Loc: Markham, Ontario, Canada
https://forums.redflagdeals.com/cannet-c...-39-98-2106018/
_________________________
1991 MR2 Turbo aka "The Myth"...does it really exist?
2006 Mazda3 Sport aka "Reality"...it really does exist...

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#9095530 - 08/02/17 05:35 PM Re: Rogers...rate incraese? [Re: SW20_MR2]
phoenixrage Offline
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Registered: 01/15/08
Posts: 50785
Loc: People's Republic of Ontario
just got it installed, 149 down, 14 up.
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#9095611 - 08/02/17 06:26 PM Re: Rogers...rate incraese? [Re: phoenixrage]
Hatorade Offline
pheggit
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Registered: 11/05/99
Posts: 26894
Loc: Toronto, ON
 Originally Posted By: phoenixrage
just got it installed, 149 down, 14 up.


That's decent. Upload is just ok bough.
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'07 997.1 GT3
'08 E90 M3
'11 E90 d
'02 Rota Grid - 195-55-16FR (RIP)
'04 Volk GTC - 245-35-19F/275-35-19R (Sold to a farm boi)
I thought Spark was a robot from the old movie and I kind of remember seeing him telling some engineer showing the equation for a clear metal that the guy would event years later - porschetr

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#9095620 - 08/02/17 06:37 PM Re: Rogers...rate incraese? [Re: Hatorade]
phoenixrage Offline
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Registered: 01/15/08
Posts: 50785
Loc: People's Republic of Ontario
I think the plan is 150/15 anyways.. so.. its ok. Better than the 33/6 I was getting with Bell.
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Don't question things, everything is good the way it is and no improvements or suggestions needed.

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#9096089 - 08/03/17 09:05 AM Re: Rogers...rate incraese? [Re: phoenixrage]
SW20_MR2 Offline
Post Master Sr


Registered: 08/27/01
Posts: 5282
Loc: Markham, Ontario, Canada
I'm thinking about giving Cannet a try as well. I have Fibe TV and in the past, you had to get internet from Bell as well. But it doesn't look like that is the case anymore. Would only save $10 month due to my current discount, but the extra speed would be useful for my Android box.
_________________________
1991 MR2 Turbo aka "The Myth"...does it really exist?
2006 Mazda3 Sport aka "Reality"...it really does exist...

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#9096113 - 08/03/17 09:22 AM Re: Rogers...rate incraese? [Re: SW20_MR2]
furball Offline
Post Master Sr


Registered: 09/24/03
Posts: 9484
Loc: Toronto, ON
RFD thread says Cannet throttles pretty badly ... be forewarned.
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#9096350 - 08/03/17 11:48 AM Re: Rogers...rate incraese? [Re: furball]
phoenixrage Offline
Post Master Supreme


Registered: 01/15/08
Posts: 50785
Loc: People's Republic of Ontario
 Originally Posted By: furball
RFD thread says Cannet throttles pretty badly ... be forewarned.


CRTC says no provider is allowed to throttle.

And even Cannet says they'll pay out $100 if you have proof that you are being throttled. Guess they can sue rogers if anything is proven anyways.

I did read on other forums, where its not throttling, but for certain customers, you get lumped into a low priority group during peak hours but you can ask to get "whitelisted" so that you area always in the high priority group. But like I said, I was only getting 25 down with Bell anyways, so anything above that during the few peak hours I'm fine with. But last night, I ran tests at 8pm and 9pm, still getting full speed. We'll see in a month when they see some of my usage patterns?
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Don't question things, everything is good the way it is and no improvements or suggestions needed.

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#9096407 - 08/03/17 12:10 PM Re: Rogers...rate incraese? [Re: SW20_MR2]
Hatorade Offline
pheggit
Post Master Supreme


Registered: 11/05/99
Posts: 26894
Loc: Toronto, ON
 Originally Posted By: SW20_MR2
I'm thinking about giving Cannet a try as well. I have Fibe TV and in the past, you had to get internet from Bell as well. But it doesn't look like that is the case anymore. Would only save $10 month due to my current discount, but the extra speed would be useful for my Android box.


Why would speed be an issue unless you are streaming 4k content. I couldn't stream 4k at all when I was with TS on the 100 account and night time throttleing was fucking insane.
_________________________

'07 997.1 GT3
'08 E90 M3
'11 E90 d
'02 Rota Grid - 195-55-16FR (RIP)
'04 Volk GTC - 245-35-19F/275-35-19R (Sold to a farm boi)
I thought Spark was a robot from the old movie and I kind of remember seeing him telling some engineer showing the equation for a clear metal that the guy would event years later - porschetr

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#9096415 - 08/03/17 12:13 PM Re: Rogers...rate incraese? [Re: Hatorade]
phoenixrage Offline
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Registered: 01/15/08
Posts: 50785
Loc: People's Republic of Ontario
HD netflix takes up approx 20Mbps. Wonder how much 4K content takes up.
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Don't question things, everything is good the way it is and no improvements or suggestions needed.

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#9096554 - 08/03/17 01:03 PM Re: Rogers...rate incraese? [Re: phoenixrage]
SW20_MR2 Offline
Post Master Sr


Registered: 08/27/01
Posts: 5282
Loc: Markham, Ontario, Canada
I get freezing when watching my Android box in the evenings. Everything is ok during the day though. Hoping that having a bigger connection would alleviate the issue. Regardless, I'm paying more for my Fibe25 than the 75+ MB services from the other providers.
_________________________
1991 MR2 Turbo aka "The Myth"...does it really exist?
2006 Mazda3 Sport aka "Reality"...it really does exist...

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#9097022 - 08/03/17 07:13 PM Re: Rogers...rate incraese? [Re: SW20_MR2]
phoenixrage Offline
Post Master Supreme


Registered: 01/15/08
Posts: 50785
Loc: People's Republic of Ontario

8pm
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Don't question things, everything is good the way it is and no improvements or suggestions needed.

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#9097070 - 08/03/17 08:25 PM Re: Rogers...rate incraese? [Re: phoenixrage]
furball Offline
Post Master Sr


Registered: 09/24/03
Posts: 9484
Loc: Toronto, ON
\:\|

Using the Rogers cable modem/router, streaming wirelessly (N) to notebook ... With an ongoing Skype audio call ... (artifacts as this test was going on...)

I'm supposedly on the "150Mbps" plan too ...



Edited by furball (08/03/17 08:27 PM)

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#9097109 - 08/03/17 09:20 PM Re: Rogers...rate incraese? [Re: furball]
porschetr Offline
Post Master Supreme


Registered: 05/15/01
Posts: 23391
Loc: WBridge
Rogers Gigabit

But limited by the old non-gigabit router it's connected to.
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#9097248 - 08/04/17 04:52 AM Re: Rogers...rate incraese? [Re: Senor Eduardo_82]
zaius Online   ob1
Post Master Sr


Registered: 04/30/05
Posts: 8591
Loc: Toronto
 Originally Posted By: eddie_82
I saw the $5 increase on my June bill and set out to cancelling and switching providers. Went with eBox and Zaius hooked me up with his old modem for only the cost of a handjob.

He's Asian, so it was an easy job \:D


_________________________
2003 dc5 typeS.
looks stock.

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#9097445 - 08/04/17 09:11 AM Re: Rogers...rate incraese? [Re: zaius]
furball Offline
Post Master Sr


Registered: 09/24/03
Posts: 9484
Loc: Toronto, ON
So... on a related note.... is Kodi dead?

http://www.cbc.ca/news/business/tvaddons-piracy-rogers-bell-videotron-court-1.4231340

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#9098010 - 08/04/17 03:22 PM Re: Rogers...rate incraese? [Re: furball]
phoenixrage Offline
Post Master Supreme


Registered: 01/15/08
Posts: 50785
Loc: People's Republic of Ontario
 Originally Posted By: furball
:|

Using the Rogers cable modem/router, streaming wirelessly (N) to notebook ... With an ongoing Skype audio call ... (artifacts as this test was going on...)

I'm supposedly on the "150Mbps" plan too ...



its probably the limitation of your w/l card at that point.. hard wire and test again.
_________________________
Don't question things, everything is good the way it is and no improvements or suggestions needed.

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#9098711 - 08/06/17 02:04 PM Re: Rogers...rate incraese? [Re: Risky Business]
Wildout Offline
Post Master Jr


Registered: 11/26/07
Posts: 1767
 Originally Posted By: Risky Business
The same old csi Ontario song and dance jfc

Complaining about Rogers when there are cheaper alternatives but not switching


THIS!

I'll never understand it. How hard is it to set up alerts for when new retention plan drops...With websites like RFD it makes it a no brainer to get a good deal on any plan to fit your needs.

Who pays for activation, modem rental or purchases a modem anymore. I haven't done that in 15+ years.

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#9098742 - 08/06/17 04:10 PM Re: Rogers...rate incraese? [Re: porschetr]
loudsubz Offline
Post Master Supreme


Registered: 08/16/01
Posts: 11333
Loc: Ontario, Canada
I've never been a Rogers customer, nor bell.

Started with Acanac dsl, moved to start.ca, basic 15/1 plan, never needed more.

Home phone is VoIP.ms, put $25 on my account over a year ago, havnt used it up.

No cable just OTA, Netflix and YouTube

Cable is nice and I enjoy using it when going to
Others who have It, but not a necessity for us

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#9099186 - 08/07/17 10:41 AM Re: Rogers...rate incraese? [Re: loudsubz]
Big Tasty Offline
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Registered: 02/10/02
Posts: 19624
Loc: Toronto
I ended up staying with Rogers, was all set to do the move to Bell gigabit but Rogers called the day before and finally offered a better deal to match bell.

Getting 239/33 for my desktop on speedtest.net and 416/32 on new Lenovo Yoga thinkpad, both hard wired.

On Rogers speedtest getting 292/32 and 572/32 respectively.

Not too concerned about the speed but will upgrade the nic card on the desktop as the machine is old as dirt. Main focus was getting a cheaper rate for overall package than what i was paying before.

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#9099195 - 08/07/17 10:51 AM Re: Rogers...rate incraese? [Re: Big Tasty]
Big Tasty Offline
Post Master Supreme


Registered: 02/10/02
Posts: 19624
Loc: Toronto
Now should I ditch my old Asus RT-N56U router or is there a way to have it bridged from upstairs to get better overall wifi around the whole house?

Rogers Gigabit router is in basement.

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#9099256 - 08/07/17 11:40 AM Re: Rogers...rate incraese? [Re: Big Tasty]
loudsubz Offline
Post Master Supreme


Registered: 08/16/01
Posts: 11333
Loc: Ontario, Canada
Do you have a hard wire Ethernet connection to another area in the house to add a second ap? If you add another wifi repeater you will get better coverage but your speed with be halved so it's best to add another ap
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#9099282 - 08/07/17 12:12 PM Re: Rogers...rate incraese? [Re: loudsubz]
Big Tasty Offline
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Registered: 02/10/02
Posts: 19624
Loc: Toronto
No hardwired ethenet port upstairs would just be wifi using the Asus. Is it worthwhile to do or just stick with the one downstairs or have both downstairs and pick between each routers 2.4 and 5 signal using different ssid?
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#9099289 - 08/07/17 12:17 PM Re: Rogers...rate incraese? [Re: Big Tasty]
loudsubz Offline
Post Master Supreme


Registered: 08/16/01
Posts: 11333
Loc: Ontario, Canada
If you don't mind picking between the strongest ap it would be the easiest to do
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#9100128 - 08/08/17 09:43 AM Re: Rogers...rate incraese? [Re: loudsubz]
c2k Moderator Offline
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Registered: 05/21/00
Posts: 19291
Loc: Wiesloch-Walldorf, Germany
Google MoCA and I've converted the cable coax into a direct ethernet line throughout the house.

this is the product Im using...

https://www.actiontec.com/products/home-networking/ecb6000/

Note - if you have satellite cable feed throughout the house, it will not work.
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Who cares

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#9100625 - 08/08/17 04:16 PM Re: Rogers...rate incraese? [Re: Big Tasty]
Wildout Offline
Post Master Jr


Registered: 11/26/07
Posts: 1767
 Originally Posted By: Big Tasty
Now should I ditch my old Asus RT-N56U router or is there a way to have it bridged from upstairs to get better overall wifi around the whole house?

Rogers Gigabit router is in basement.


The new Rogers modem/router is actually pretty good if you can get it somewhere central in your house. For the moment I have mine turned off because I upgraded to a Asus 3100 from the 56U.

The 56U couldn't keep up hardwired with Gigabit speeds, nevermind wireless.

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#9101050 - 08/09/17 07:43 AM Re: Rogers...rate incraese? [Re: Wildout]
phoenixrage Offline
Post Master Supreme


Registered: 01/15/08
Posts: 50785
Loc: People's Republic of Ontario
I'm using a refurbed dlink.

http://ca.dlink.com/products/connect/wireless-ac3200-tri-band-gigabit-router/

problem though, I have to make space for this monster.


Edited by phoenixrage (08/09/17 07:43 AM)
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Don't question things, everything is good the way it is and no improvements or suggestions needed.

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#9101230 - 08/09/17 10:22 AM Re: Rogers...rate incraese? [Re: phoenixrage]
SW20_MR2 Offline
Post Master Sr


Registered: 08/27/01
Posts: 5282
Loc: Markham, Ontario, Canada
So I called Bell retention, and I ended up reducing my combined TV/internet bill by $25/month and they gave me 50MB internet as well. Didn't notice any freezing on my Android box so far, so the increased speed might have helped. Will try it out for a while and see how it goes. I didn't sign a contract, so I can switch anytime if need be.
_________________________
1991 MR2 Turbo aka "The Myth"...does it really exist?
2006 Mazda3 Sport aka "Reality"...it really does exist...

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#9101514 - 08/09/17 01:56 PM Re: Rogers...rate incraese? [Re: SW20_MR2]
Screamin Type ARGH! Offline
High Value Poster
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Registered: 02/20/01
Posts: 47669
Loc: T.O. - Canaduh
i call robbers customer retentions every 2yrs on the dot (i saved that shit in my phone....date/number/my plan lol) and basically say "ok i'm done contract and will move to bell, please setup a new plan for 1-2 yrs for me"....they do so, and i'm set again for 2yrs \:\) - they have been very reliable tbh and speed quite decent (above my package of 100gbs/unltd usage), so can't complain for the price.

i do the same call for our cell phone contracts and cable (but cable i just stick with base+1 bonus channel), as i have a good android box.
_________________________

"Ban low performance drivers, not high performance cars"

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#9101534 - 08/09/17 02:07 PM Re: Rogers...rate incraese? [Re: SW20_MR2]
phoenixrage Offline
Post Master Supreme


Registered: 01/15/08
Posts: 50785
Loc: People's Republic of Ontario
 Originally Posted By: SW20_MR2
So I called Bell retention, and I ended up reducing my combined TV/internet bill by $25/month and they gave me 50MB internet as well. Didn't notice any freezing on my Android box so far, so the increased speed might have helped. Will try it out for a while and see how it goes. I didn't sign a contract, so I can switch anytime if need be.


yea, 50 should be more than enough. Its when you start running multiple streams, then you'll need more.
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Don't question things, everything is good the way it is and no improvements or suggestions needed.

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