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#9094706 - 08/02/17 08:08 AM Rogers...rate incraese?
OracerO Offline
Post Master Sr


Registered: 10/07/02
Posts: 3949
Loc: GTA
Over the past 3 years, I've noticed Rogers increasing their fees (this time it's internet service fee by $5).

Stated in their well planned letter i received, they are sorry that some customers were charged $5 without explanation (they ALWAYS state this, however ive never been charged and no one i know has) before a statement of increase was made. Rogers will credit the customers who were charged $5 back, BUT moving forward all Roger's customers will have their service fees increased $5.

WHAT THE JUNK.

First of all what a scum piece of company. I used to work for rogers and when they increased fees it would be moving forward on new plans or new upgraded plans or new plan switch, NOT current customers. WTF..

So the letter is an apology to no one, it's basically their way of a Notice of increase in service fees.



/rant.

What internet companies are you guys with?



Edited by OracerO (08/02/17 08:11 AM)

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#9094717 - 08/02/17 08:28 AM Re: Rogers...rate incraese? [Re: OracerO]
TheRealCSnapper Moderator Offline
Post Master Supreme


Registered: 12/05/02
Posts: 31954
Loc: Toronto, Canada
Rogers....
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#9094726 - 08/02/17 08:38 AM Re: Rogers...rate incraese? [Re: TheRealCSnapper]
porschetr Offline
Post Master Supreme


Registered: 05/15/01
Posts: 23391
Loc: WBridge
They've done it several times.
Even you are in a contract.


Just noticed they updated my old First Gen PVR box.
It used to be fast, no lag,super intuitive FAV channel, PVR function.
Now fucking slow like the 2nd gen boxes and changed to the newer menu I don't like.
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#9094728 - 08/02/17 08:38 AM Re: Rogers...rate incraese? [Re: porschetr]
markw Offline
Post Master Supreme


Registered: 01/31/00
Posts: 13977
Loc: Not Toronto
 Originally Posted By: porschetr
They've done it several times.
Even you are in a contract.


Just noticed they updated my old First Gen PVR box.
It used to be fast, no lag,super intuitive FAV channel, PVR function.
Now fucking slow like the 2nd gen boxes and changed to the newer menu I don't like.





New upgrade is fucking awful... so much lag
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#9094732 - 08/02/17 08:43 AM Re: Rogers...rate incraese? [Re: markw]
Senor Eduardo_82 Offline
miataist
Post Master Supreme


Registered: 01/09/03
Posts: 38036
Loc: Ca�ada
I saw the $5 increase on my June bill and set out to cancelling and switching providers. Went with eBox and Zaius hooked me up with his old modem for only the cost of a handjob.

He's Asian, so it was an easy job \:D

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#9094733 - 08/02/17 08:43 AM Re: Rogers...rate incraese? [Re: markw]
markw Offline
Post Master Supreme


Registered: 01/31/00
Posts: 13977
Loc: Not Toronto
I have internet with TekSavvy... no complaints, more than enough bandwidth for our household.

Bandwidth: 400 GB Speed: Download Speed Up To 25 Mbps
Upload Speed Up To 2 Mbps

$47.50/mo
_________________________
Team Q.W. ftw

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#9094748 - 08/02/17 08:54 AM Re: Rogers...rate incraese? [Re: markw]
Screamin Type ARGH! Offline
High Value Poster
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Registered: 02/20/01
Posts: 47632
Loc: T.O. - Canaduh
i got the letter too. rogers cucks.
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#9094777 - 08/02/17 09:15 AM Re: Rogers...rate incraese? [Re: TheRealCSnapper]
BroKe Offline
Post Master Sr


Registered: 09/15/01
Posts: 3829
Loc: Markham, Ontario
 Originally Posted By: TheRealCSnapper
Robbers....

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#9094794 - 08/02/17 09:31 AM Re: Rogers...rate incraese? [Re: BroKe]
phoenixrage Offline
Post Master Supreme


Registered: 01/15/08
Posts: 50785
Loc: People's Republic of Ontario
Today I'm getting Can-net installed, 150 cable service, unlimited for $50.00

jumping up from Fibe25, it should be a good upgrade / price savings.
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Don't question things, everything is good the way it is and no improvements or suggestions needed.

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#9094898 - 08/02/17 10:40 AM Re: Rogers...rate incraese? [Re: phoenixrage]
furball Offline
Post Master Sr


Registered: 09/24/03
Posts: 9483
Loc: Toronto, ON
I'm seriously starting to consider moving over to TekSavvy '150 Mbps Down / 15 Mbps Up' for $69/mth (Unlimited) ...

Can't figure a decent option for Rogers cable though ... We watch some of the popular channels (Much, CNN, TLC, CTV)

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#9094904 - 08/02/17 10:44 AM Re: Rogers...rate incraese? [Re: phoenixrage]
Senor Eduardo_82 Offline
miataist
Post Master Supreme


Registered: 01/09/03
Posts: 38036
Loc: Ca�ada
 Originally Posted By: phoenixrage
Today I'm getting Can-net installed, 150 cable service, unlimited for $50.00

jumping up from Fibe25, it should be a good upgrade / price savings.


I'm sure you've read the horror stories about Cannet/CIK customer service as well as I have. Does that choice of yours simply come down to price?

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#9094998 - 08/02/17 11:51 AM Re: Rogers...rate incraese? [Re: Senor Eduardo_82]
Risky Business Offline
Provides a Great Work Environment. he/him
Post Master Supreme


Registered: 05/17/10
Posts: 44789
The same old csi Ontario song and dance jfc

Complaining about Rogers when there are cheaper alternatives but not switching

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#9095009 - 08/02/17 11:56 AM Re: Rogers...rate incraese? [Re: Risky Business]
Senor Eduardo_82 Offline
miataist
Post Master Supreme


Registered: 01/09/03
Posts: 38036
Loc: Ca�ada
 Originally Posted By: Risky Business
The same old csi Ontario song and dance jfc

Complaining about Rogers when there are cheaper alternatives but not switching
For the longest time my Rogers internet plan was the cheapest option that met my needs.

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#9095011 - 08/02/17 11:57 AM Re: Rogers...rate incraese? [Re: Senor Eduardo_82]
Risky Business Offline
Provides a Great Work Environment. he/him
Post Master Supreme


Registered: 05/17/10
Posts: 44789
My post was aimed at the complainers only.
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#9095074 - 08/02/17 12:32 PM Re: Rogers...rate incraese? [Re: markw]
Just A Troll Offline
Curved Street Thug Life
Post Master


Registered: 09/24/09
Posts: 2221
 Originally Posted By: markw
I have internet with TekSavvy... no complaints, more than enough bandwidth for our household.

Bandwidth: 400 GB Speed: Download Speed Up To 25 Mbps
Upload Speed Up To 2 Mbps

$47.50/mo


do they do fiber yet? I had to switch to Robbers since my new place is fiber the door. I want teksavvy back.
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#9095116 - 08/02/17 12:50 PM Re: Rogers...rate incraese? [Re: Just A Troll]
markw Offline
Post Master Supreme


Registered: 01/31/00
Posts: 13977
Loc: Not Toronto
 Originally Posted By: Just A Troll

do they do fiber yet? I had to switch to Robbers since my new place is fiber the door. I want teksavvy back.


As per the CRTC, they should be able to offer Fiber now... I have no clue if they actually do yet.
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#9095178 - 08/02/17 01:15 PM Re: Rogers...rate incraese? [Re: Senor Eduardo_82]
phoenixrage Offline
Post Master Supreme


Registered: 01/15/08
Posts: 50785
Loc: People's Republic of Ontario
 Originally Posted By: eddie_82
 Originally Posted By: phoenixrage
Today I'm getting Can-net installed, 150 cable service, unlimited for $50.00

jumping up from Fibe25, it should be a good upgrade / price savings.


I'm sure you've read the horror stories about Cannet/CIK customer service as well as I have. Does that choice of yours simply come down to price?


price is definitely an issue when its a difference of $20 vs teksavvy, and $50 vs Robbers.

Even if it slows down to 75, i'm still ahead of the 25 I was on with Bell.

as for the issues, from what i've read, its mostly been a few years ago and recent feedback seems to be better.. at least what i've read on RFD.


Edited by phoenixrage (08/02/17 01:16 PM)
_________________________
Don't question things, everything is good the way it is and no improvements or suggestions needed.

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#9095211 - 08/02/17 01:36 PM Re: Rogers...rate incraese? [Re: phoenixrage]
Screamin Type ARGH! Offline
High Value Poster
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Registered: 02/20/01
Posts: 47632
Loc: T.O. - Canaduh
angry Canadian abouuunnndd....

http://www.cbc.ca/news/business/tim-hortons-earnings-price-hike-1.4231764
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"Ban low performance drivers, not high performance cars"

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#9095253 - 08/02/17 02:12 PM Re: Rogers...rate incraese? [Re: Screamin Type ARGH!]
titty sprinkles Offline
Post Master Supreme


Registered: 08/22/05
Posts: 17160
Loc: Toronto,Ontario
price goin up...on a tuesday...got my girl in tims and she choosay.
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2019 TLX Aspec

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#9095300 - 08/02/17 02:49 PM Re: Rogers...rate incraese? [Re: titty sprinkles]
Screamin Type ARGH! Offline
High Value Poster
Post Master Supreme


Registered: 02/20/01
Posts: 47632
Loc: T.O. - Canaduh
 Originally Posted By: titty sprinkles
price goin up...on a tuesday...got my girl in tims and she choosay.










_________________________

"Ban low performance drivers, not high performance cars"

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#9095378 - 08/02/17 03:33 PM Re: Rogers...rate incraese? [Re: phoenixrage]
iamfob Offline
Post Master Supreme


Registered: 09/06/02
Posts: 24697
Loc: Out There
 Originally Posted By: phoenixrage
Today I'm getting Can-net installed, 150 cable service, unlimited for $50.00

jumping up from Fibe25, it should be a good upgrade / price savings.


Their website is showing $69.99 for the 150 Cable and Activation Fee: $ 99.95
Even with the promo code "CAN100", it only knocks $10 off per month so $60. Is $50 some hidden special offer?
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FTMFW!!!

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#9095387 - 08/02/17 03:47 PM Re: Rogers...rate incraese? [Re: iamfob]
Senor Eduardo_82 Offline
miataist
Post Master Supreme


Registered: 01/09/03
Posts: 38036
Loc: Ca�ada
Redflagdeals brah
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#9095422 - 08/02/17 04:09 PM Re: Rogers...rate incraese? [Re: Senor Eduardo_82]
SW20_MR2 Offline
Post Master Sr


Registered: 08/27/01
Posts: 5282
Loc: Markham, Ontario, Canada
https://forums.redflagdeals.com/cannet-c...-39-98-2106018/
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1991 MR2 Turbo aka "The Myth"...does it really exist?
2006 Mazda3 Sport aka "Reality"...it really does exist...

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#9095530 - 08/02/17 05:35 PM Re: Rogers...rate incraese? [Re: SW20_MR2]
phoenixrage Offline
Post Master Supreme


Registered: 01/15/08
Posts: 50785
Loc: People's Republic of Ontario
just got it installed, 149 down, 14 up.
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Don't question things, everything is good the way it is and no improvements or suggestions needed.

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#9095611 - 08/02/17 06:26 PM Re: Rogers...rate incraese? [Re: phoenixrage]
Hatorade Offline
pheggit
Post Master Supreme


Registered: 11/05/99
Posts: 26894
Loc: Toronto, ON
 Originally Posted By: phoenixrage
just got it installed, 149 down, 14 up.


That's decent. Upload is just ok bough.
_________________________

'07 997.1 GT3
'08 E90 M3
'11 E90 d
'02 Rota Grid - 195-55-16FR (RIP)
'04 Volk GTC - 245-35-19F/275-35-19R (Sold to a farm boi)
I thought Spark was a robot from the old movie and I kind of remember seeing him telling some engineer showing the equation for a clear metal that the guy would event years later - porschetr

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#9095620 - 08/02/17 06:37 PM Re: Rogers...rate incraese? [Re: Hatorade]
phoenixrage Offline
Post Master Supreme


Registered: 01/15/08
Posts: 50785
Loc: People's Republic of Ontario
I think the plan is 150/15 anyways.. so.. its ok. Better than the 33/6 I was getting with Bell.
_________________________
Don't question things, everything is good the way it is and no improvements or suggestions needed.

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#9096089 - 08/03/17 09:05 AM Re: Rogers...rate incraese? [Re: phoenixrage]
SW20_MR2 Offline
Post Master Sr


Registered: 08/27/01
Posts: 5282
Loc: Markham, Ontario, Canada
I'm thinking about giving Cannet a try as well. I have Fibe TV and in the past, you had to get internet from Bell as well. But it doesn't look like that is the case anymore. Would only save $10 month due to my current discount, but the extra speed would be useful for my Android box.
_________________________
1991 MR2 Turbo aka "The Myth"...does it really exist?
2006 Mazda3 Sport aka "Reality"...it really does exist...

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#9096113 - 08/03/17 09:22 AM Re: Rogers...rate incraese? [Re: SW20_MR2]
furball Offline
Post Master Sr


Registered: 09/24/03
Posts: 9483
Loc: Toronto, ON
RFD thread says Cannet throttles pretty badly ... be forewarned.
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#9096350 - 08/03/17 11:48 AM Re: Rogers...rate incraese? [Re: furball]
phoenixrage Offline
Post Master Supreme


Registered: 01/15/08
Posts: 50785
Loc: People's Republic of Ontario
 Originally Posted By: furball
RFD thread says Cannet throttles pretty badly ... be forewarned.


CRTC says no provider is allowed to throttle.

And even Cannet says they'll pay out $100 if you have proof that you are being throttled. Guess they can sue rogers if anything is proven anyways.

I did read on other forums, where its not throttling, but for certain customers, you get lumped into a low priority group during peak hours but you can ask to get "whitelisted" so that you area always in the high priority group. But like I said, I was only getting 25 down with Bell anyways, so anything above that during the few peak hours I'm fine with. But last night, I ran tests at 8pm and 9pm, still getting full speed. We'll see in a month when they see some of my usage patterns?
_________________________
Don't question things, everything is good the way it is and no improvements or suggestions needed.

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#9096407 - 08/03/17 12:10 PM Re: Rogers...rate incraese? [Re: SW20_MR2]
Hatorade Offline
pheggit
Post Master Supreme


Registered: 11/05/99
Posts: 26894
Loc: Toronto, ON
 Originally Posted By: SW20_MR2
I'm thinking about giving Cannet a try as well. I have Fibe TV and in the past, you had to get internet from Bell as well. But it doesn't look like that is the case anymore. Would only save $10 month due to my current discount, but the extra speed would be useful for my Android box.


Why would speed be an issue unless you are streaming 4k content. I couldn't stream 4k at all when I was with TS on the 100 account and night time throttleing was fucking insane.
_________________________

'07 997.1 GT3
'08 E90 M3
'11 E90 d
'02 Rota Grid - 195-55-16FR (RIP)
'04 Volk GTC - 245-35-19F/275-35-19R (Sold to a farm boi)
I thought Spark was a robot from the old movie and I kind of remember seeing him telling some engineer showing the equation for a clear metal that the guy would event years later - porschetr

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#9096415 - 08/03/17 12:13 PM Re: Rogers...rate incraese? [Re: Hatorade]
phoenixrage Offline
Post Master Supreme


Registered: 01/15/08
Posts: 50785
Loc: People's Republic of Ontario
HD netflix takes up approx 20Mbps. Wonder how much 4K content takes up.
_________________________
Don't question things, everything is good the way it is and no improvements or suggestions needed.

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#9096554 - 08/03/17 01:03 PM Re: Rogers...rate incraese? [Re: phoenixrage]
SW20_MR2 Offline
Post Master Sr


Registered: 08/27/01
Posts: 5282
Loc: Markham, Ontario, Canada
I get freezing when watching my Android box in the evenings. Everything is ok during the day though. Hoping that having a bigger connection would alleviate the issue. Regardless, I'm paying more for my Fibe25 than the 75+ MB services from the other providers.
_________________________
1991 MR2 Turbo aka "The Myth"...does it really exist?
2006 Mazda3 Sport aka "Reality"...it really does exist...

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#9097022 - 08/03/17 07:13 PM Re: Rogers...rate incraese? [Re: SW20_MR2]
phoenixrage Offline
Post Master Supreme


Registered: 01/15/08
Posts: 50785
Loc: People's Republic of Ontario

8pm
_________________________
Don't question things, everything is good the way it is and no improvements or suggestions needed.

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#9097070 - 08/03/17 08:25 PM Re: Rogers...rate incraese? [Re: phoenixrage]
furball Offline
Post Master Sr


Registered: 09/24/03
Posts: 9483
Loc: Toronto, ON
\:\|

Using the Rogers cable modem/router, streaming wirelessly (N) to notebook ... With an ongoing Skype audio call ... (artifacts as this test was going on...)

I'm supposedly on the "150Mbps" plan too ...



Edited by furball (08/03/17 08:27 PM)

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#9097109 - 08/03/17 09:20 PM Re: Rogers...rate incraese? [Re: furball]
porschetr Offline
Post Master Supreme


Registered: 05/15/01
Posts: 23391
Loc: WBridge
Rogers Gigabit

But limited by the old non-gigabit router it's connected to.
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