Write this on their facebook wall. Elon Musk actually reads them. For the amount paid for their cars, pretty sure people expect to get something a little more fancy as a rental.

i'm guessing this is coming their rental partner like a Hertz or Enterprise...there are few cars that compares to the Model X out there let alone readily available from a random Enterprise franchise location. The fact that they're able to provide you with a SUV (read: similar size) is probably what they're obligated to do. They sure as fuck won't be putting you in another Model X, unless this loaner is owned by Tesla for their service rental...

how long are you expected to be without your model X? Are we talking a couple days to a week, or a FEW weeks?

2 weeks into ownership, I have an urgent repair required (water and noise coming into cabin) so the dealer hooked me up with a loaner while they service the car



It's riding on Kumho all seasons so I had troubles going up the driveway

Thats where the relationship with the SA comes into play. Also, lean on your salesman, if they expect repeat business.

Bang on!
I used to work at Enterprise, you know how many G35 owners dropped their car off at Infiniti and expect Enterprise to have a G35 waiting for them? LOL

Nissan Canada only willing to pay $30-35/day so that is Economy Car rate, so a Hyundai Accent/Kia Rio/Chevrolet Aveo were what Enterprise carried at the time. These G35 owners were not pleased.

G35 is consider a premium car in rental car world
But the Manufacturers only willing to pay X amount which usually equivalent to Economy/Compact car class. So unless the owner is willing to pay extra from own pocket to upgrade from basic car to a higher car class, they ain't getting anything close to what they drive

good idea!

^ Mo Money Mo Problem




In your Benz example, the dealer went above or beyond (or maybe it's part of their service) that they come to your house to swap broken car for a C Class loaner (owned by the dealer).

Unless Tesla have a lot of Tesla Model S or X loaners, they will send your ass to a rental car companies (Enterprise, Hertz, Discount, etc.)
And don't expect any rental car agencies carries Tesla because they deal with Tesla.

Already tweeted and IG'd him, he doesn't care.

I don't even really care it was a KIA... what pissed me off is the lack of winter tires to tackle the freezing rain a few days ago. Even my Nokian struggled.

Already tweeted and IG'd him, he doesn't care.

I don't even really care it was a KIA... what pissed me off is the lack of winter tires to tackle the freezing rain a few days ago. Even my Nokian struggled.

I got a Genesis sedan when my gen coupe got rear-ended.

I got a BMW X1 when the front end was taken off my Coupe. Would have preferred driving my car without the front end :P

That sucks. Took my Lexus in for some service and I got an ES250. If Toyota can afford to do that, so can Tesla.

To have 10 Tesla Model S or X loaners, it will cost the dealer over $1 million. An entry level Lexus ES250 is $50,000 or so. You do the math captain

To have 10 Tesla Model S or X loaners, it will cost the dealer over $1 million. An entry level Lexus ES250 is $50,000 or so. You do the math captain

Sure beats not getting a loaner at all. Although I would expect a bit more from Tesla to be honest.