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#6718722 - 11/16/12 03:26 PM $85 for a service call?
porschetr Offline
Post Master Supreme


Registered: 05/15/01
Posts: 15051
Loc: WBridge
Is this pretty much standard for appliance service calls?
Our Samsung dishwasher ($700-800?) broke in 1.5 years. It's out of warranty now, so they just gave me a number to call.

$85 to take a look then parts & labour.
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#6718732 - 11/16/12 03:30 PM Re: $85 for a service call? [Re: porschetr]
f22b-dohc Offline
Post Master Supreme


Registered: 09/09/05
Posts: 10619
Loc: canadia
craiglist it..i found a guy that would charge 60 to look at it, but if he fixed it, he would deduct the 60...

try flipping the breaker? LOL
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#6718764 - 11/16/12 03:44 PM Re: $85 for a service call? [Re: f22b-dohc]
robbbby Offline
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Registered: 01/23/02
Posts: 12788
Loc: Windsor, Ontario
I had a post written up but it's not even worth trying to explain.
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#6718840 - 11/16/12 04:21 PM Re: $85 for a service call? [Re: robbbby]
loudsubz Offline
Post Master Sr


Registered: 08/16/01
Posts: 8410
Loc: Mississauga, Ontario, Canada
yep

if you can troubleshoot it yourself your golden

lots of info online
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#6718883 - 11/16/12 04:50 PM Re: $85 for a service call? [Re: loudsubz]
LNXGUY Offline
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Registered: 08/06/00
Posts: 73444
Loc: Barrie, Ont,
What's wrong with the dishwasher? They are easy as shit to take apart.
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#6718910 - 11/16/12 05:09 PM Re: $85 for a service call? [Re: LNXGUY]
porschetr Offline
Post Master Supreme


Registered: 05/15/01
Posts: 15051
Loc: WBridge
I have a code.
Low water level.
I tried whatever Internet told me to do. ( pushing the float manually incase it's stuck)
Didn't work.

Next steps are related to the sensors and voltage.
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#6719038 - 11/16/12 06:24 PM Re: $85 for a service call? [Re: porschetr]
Euphoric Offline
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Registered: 11/05/03
Posts: 75138
Loc: Dundas
break out the multi meter then. not rocket science
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Old, and out of warranty box

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#6719357 - 11/16/12 09:33 PM Re: $85 for a service call? [Re: loudsubz]
robbbby Offline
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Registered: 01/23/02
Posts: 12788
Loc: Windsor, Ontario
 Originally Posted By: loudsubz
yep

if you can troubleshoot it yourself your golden

lots of info online


I meant I had an explanation written up trying to justify the cost, not help him fix the problem.
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#6719743 - 11/17/12 09:25 AM Re: $85 for a service call? [Re: robbbby]
loudsubz Offline
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Registered: 08/16/01
Posts: 8410
Loc: Mississauga, Ontario, Canada
 Originally Posted By: robbbby
 Originally Posted By: loudsubz
yep

if you can troubleshoot it yourself your golden

lots of info online


I meant I had an explanation written up trying to justify the cost, not help him fix the problem.


I wasn't replying to your post even though I might have used your reference in my post \:\)

I agree with you on justifying the cost though, we see it all the time. The same people that can't justify the cost and think they can setup and wire a custom home theatre are the same ones that have a hard time connecting a a HTIB
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#6719750 - 11/17/12 09:38 AM Re: $85 for a service call? [Re: loudsubz]
porschetr Offline
Post Master Supreme


Registered: 05/15/01
Posts: 15051
Loc: WBridge
Eh I had a post written up as well but it will be 32 pages of off topic.

Edited by porschetr (11/17/12 09:49 AM)
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#6719907 - 11/17/12 12:02 PM Re: $85 for a service call? [Re: porschetr]
robbbby Offline
Post Master Supreme


Registered: 01/23/02
Posts: 12788
Loc: Windsor, Ontario
Is $85 really a big deal for you family anyways? Doesn't your mom have speakers that cost like $25k or something ridiculous?
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#6728619 - 11/21/12 05:30 PM Re: $85 for a service call? [Re: robbbby]
porschetr Offline
Post Master Supreme


Registered: 05/15/01
Posts: 15051
Loc: WBridge
Ya if it's a rip-off.
The guy knew the problem before stepping into the house.
Service call charge is a total BS.
I told the code on the phone and it's a common problem.
They just send a guy to collect $85+tax then give out the quote they could do it on the phone.


Anyway, it's gonna cost $275 and the guy said he'd see us often with the Samsung dishwasher.
This washer doesn't clean well, had the detergent tab left in the slot a couple of times after the wash, and will break every few years according to the repair man.

Look at all the wonderful reviews.

http://www.buzzillions.com/reviews/samsung-dmr78ahs-reviews

http://www.samsung.com/ca/consumer/home-...onsumer-reviews

http://www.amazon.com/Samsung-DMR78AHS-Integrated-Dishwasher-Stainless/product-reviews/B002GQQWYY

The repair guy said Samsung uses cheap Chinese/Mexican labours overseas for their internals and they will break all the time.
But LG is actually built in Korea and will last. Then he pointed to the washing machine. We looked at it and it was indeed built in Korea.
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#6728945 - 11/21/12 09:02 PM Re: $85 for a service call? [Re: porschetr]
spnx Offline
Post Master Sr


Registered: 05/03/00
Posts: 4919
Loc: Canada
That's about standard, I think.

I had a plumber in - cost me $90. Then he quoted me $740 for a new tap for the kitchen.

I said fuck that, if I can install a clutch, I can install a tap, so I bought a Moen for $90, installed it myself.

Looks back at post. Holy crap, I'm channelling Risky Sandpaper!
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#6729060 - 11/21/12 10:50 PM Re: $85 for a service call? [Re: porschetr]
Euphoric Offline
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Registered: 11/05/03
Posts: 75138
Loc: Dundas
dudes gotta make a living
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Number 5 hater.

Old, and out of warranty box

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#6730782 - 11/23/12 02:58 PM Re: $85 for a service call? [Re: Euphoric]
porschetr Offline
Post Master Supreme


Registered: 05/15/01
Posts: 15051
Loc: WBridge
Problem fixed.




I bitched at Samsung again and they decided to send the part.
Only catch is that it has to be installed by the authorized service centre.
They quoted $200 for labour.
For a 30min simple assembly swap that you can see on the side?
Fuck you Samsung.


If anyone wants this Samsung. Make an offer. It needs a $75 part.
Paid $800 ish 1.5 yrs ago.
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#6730783 - 11/23/12 03:00 PM Re: $85 for a service call? [Re: porschetr]
phoenixrage Offline
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Registered: 01/15/08
Posts: 46094
Loc: Toronto, Ontario, Canada
LOL.. well played.. fixed it the true CSi way
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#6730789 - 11/23/12 03:07 PM Re: $85 for a service call? [Re: phoenixrage]
CIVIC dude Offline
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Registered: 01/20/00
Posts: 14411
Loc: Toronto, Ontario, Canada
So you wouldn't fix the old one, but spent $1300 on a new one?

https://www.miele.ca/miele/documents/MIELE_PriceGuide_ENG.pdf
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#6731031 - 11/23/12 07:48 PM Re: $85 for a service call? [Re: CIVIC dude]
Euphoric Offline
Post Master Supreme


Registered: 11/05/03
Posts: 75138
Loc: Dundas


wow baller idiots and their logic.
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Old, and out of warranty box

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#6731091 - 11/23/12 08:52 PM Re: $85 for a service call? [Re: CIVIC dude]
porschetr Offline
Post Master Supreme


Registered: 05/15/01
Posts: 15051
Loc: WBridge
 Quote:
Anyway, it's gonna cost $275 and the guy said he'd see us often with the Samsung dishwasher.
This washer doesn't clean well, had the detergent tab left in the slot a couple of times after the wash, and will break every few years according to the repair man.

Look at all the wonderful reviews.

http://www.buzzillions.com/reviews/samsung-dmr78ahs-reviews

http://www.samsung.com/ca/consumer/home-...onsumer-reviews

http://www.amazon.com/Samsung-DMR78AHS-Integrated-Dishwasher-Stainless/product-reviews/B002GQQWYY

The repair guy said Samsung uses cheap Chinese/Mexican labours overseas for their internals and they will break all the time.



http://www.mieleunboxed.ca/
Got it for $550 less.
Last year's model.
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#6731108 - 11/23/12 09:13 PM Re: $85 for a service call? [Re: porschetr]
TYJelly Offline
Post Master Jr


Registered: 08/02/07
Posts: 1602
Loc: Milton, ON
Dishwashers are super easy to fix. Just put a new pump on mine. Took me about 30 minutes.
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